CRM — Customer Relationship Management — is the record of demand: customers, opportunities, quotes, orders, requirements and support history.
In most companies CRM is the furthest thing from engineering, which is why quotes drift from what the shop can build. In N23D, CRM sits on the same model as everything else, so a quote can point at the actual geometry, routing and cost roll-up behind it.
Native connections that matter:
- CRM ↔ ERP: pricing and promised dates come from real cost and real capacity.
- CRM ↔ CAD/CAM: configure-to-order options are validated against manufacturable geometry, not a brochure.
- CRM ↔ PLM: customer requirements and field issues become traceable change inputs instead of dying in an inbox.
- CRM ↔ CAE: performance claims map back to the analysis that supports them.
One Rust-native thread from first conversation to shipped product. See the platform.
