Category: CRM
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In N23D, a Requirement Starts With the Customer’s Own Words
Customers say “I don’t want the lid in the way.” N23D is being built to…
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Auto Suppliers Lose Margin in the Quote, Not the Plant: Campfire Puts AI in the CRM-ERP Gap
Campfire Interactive (Oct. 14, 2026), which manages $250B in Tier 1 and Tier 2 auto…
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A Quote Built on a Stale BOM Is a Loss You Already Signed
When CRM, PLM, and ERP are three vendors, a sales quote can price a revision…
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In N23D, the Customer Ticket Points at the Released Part
A customer complaint should not travel through CRM, a help desk, email, and PLM to…
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Threekit Ships AI-Native CPQ for Complex Manufacturing Quotes
Threekit (Oct. 1, 2026) launches AI-Native CPQ for manufacturing: conversational configure-price-quote from specs, photos, voice…
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Jira Service Management Ships Hardware Asset Management With Ticketed Lifecycles
Atlassian GA’d Hardware Asset Management + Common Data Model in Jira Service Management (Sep 10,…
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Salesforce Ships Koa, Its First CRM Reasoning Model on NVIDIA Nemotron
At Dreamforce 2026 (Sept. 15), Salesforce and NVIDIA launched Koa—Salesforce’s first CRM reasoning model for…
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Siemens Puts Teamcenter Product Truth Inside Salesforce AI Agents
Siemens and Salesforce expand their partnership so Teamcenter engineering and digital-twin data feed Salesforce Agentforce—letting…
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Siemens Puts Teamcenter Into Agentforce for Industrial CRM
At Dreamforce (Sept. 15, 2026), Siemens and Salesforce wired Teamcenter SLM into Agentforce so industrial…